Ian Bruce leads the team at Learning & Development Matters. With over 35 years of experience in customer service, sales and management he provides expert training and interactive courses in both technical subjects and soft skills for a range of industry sectors, in the UK and internationally.
These tailored courses cover everything from Communication Skills to Management Development, from Examination Preparation to Financial Services.
Ian leads a dynamic team and is noted for his infectious energy and enthusiasm.
He provides fun and interactive training sessions and possesses a keen sense of humour. He understands the importance of being a successful practitioner in all areas in which he or his team provide training and coaching.
He has experience as a sales manager, trainer, training manager, management developer and life coach.
This diverse career history enables Ian to share his experiences from the workplace to demonstrate the value of any tools and techniques that are included within the company’s training programmes.
Ian and his team have an extensive list of qualifications and professional memberships, including:
• Fellow of the Institute of Training and Occupational Learning
• Fellow of the London Institute of Banking and Finance
• Fellow of the Personal Finance Society